jee7 Privacy Policy
Your privacy matters to jee7. This Privacy Policy explains exactly what personal data we collect when you use our platform, how that data is processed and protected, who it may be shared with, and what rights you hold over your own information. Please read this document carefully before creating or using a jee7 account.
Minimal Data Collection
jee7 collects only the personal information strictly necessary to create and manage your account, process payments in BDT, verify your identity, and deliver a personalised gaming experience. We do not collect data we have no use for.
Secure Data Storage
All personal data held by jee7 is stored on secured servers protected by SSL encryption, firewalls, and access controls. We conduct regular security audits to ensure your information remains safe from unauthorised access or disclosure.
No Unauthorised Sharing
jee7 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data is shared only with service providers essential to operating jee7 — such as payment processors (bKash, Nagad) and certified game providers.
Transparent Processing
We are upfront about every category of personal data we collect, every purpose for which it is used, and every type of third party that may receive it. This Privacy Policy is written in plain, clear English so you always know exactly where you stand.
Your Data Controls
You have the right to access the personal data jee7 holds about you, request corrections, withdraw your consent to marketing communications, and request deletion of your data subject to our legal retention obligations.
Defined Retention Periods
jee7 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. Account data is retained for a maximum of 5 years following account closure, in line with standard financial record-keeping requirements.
Introduction and Scope
This Privacy Policy ("Policy") is published by jee7 ("jee7", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://jee7.net. This Policy describes how jee7 collects, uses, stores, shares, and protects the personal data of visitors and registered players based in Bangladesh and elsewhere who access the jee7 platform.
This Policy applies to all personal data collected through the jee7 website, mobile browser experience, any jee7 application, and all related communications including email, SMS, and live chat interactions with our support team. By registering an account on jee7 or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
jee7 is committed to handling your personal data with the care, transparency, and respect it deserves. We process your data only on lawful grounds — including the performance of our contract with you (operating your account), compliance with our legal obligations, and our legitimate interest in providing a safe and well-functioning platform. Where we rely on your consent for any specific processing activity, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
This Policy may be updated from time to time. When material changes are made, we will notify registered users via the email address associated with their jee7 account and update the "Last updated" date at the top of this document. Continued use of the platform following such notification constitutes acceptance of the revised Policy.
Personal Data We Collect
jee7 collects personal data from you in three ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from trusted third-party sources such as payment processors and identity verification providers.
Information You Provide Directly
- Registration data: Full legal name, date of birth, residential address (including division, district, and upazila where applicable), email address, and a Bangladesh mobile number.
- Identity verification (KYC): Copies of your National Identity Card (NID), passport, or birth certificate; selfie photographs for liveness checks; and proof of registered payment method (e.g., bKash account statement).
- Payment information: Your bKash, Nagad, Rocket, or Upay mobile number; bank account details for bank transfer requests; Visa or Mastercard details where card payments are used. Full card numbers are never stored by jee7 — card data is handled exclusively by our PCI-compliant payment processors.
- Support communications: The content of messages sent to jee7 via email, live chat, or any other support channel, including any personal data contained within those messages.
- Responsible gaming inputs: Deposit limits, session time limits, and self-exclusion requests you set within your account settings or communicate to our support team.
Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
- Usage data: Pages visited on jee7, games played, bets placed, session duration, click patterns, and search queries entered within the platform.
- Transaction logs: Full records of all deposits, withdrawals, bonus claims, and wagering activity associated with your account, including timestamps and amounts in BDT.
- Cookies and tracking data: See Section 5 (Cookies and Tracking Technologies) for full details.
Data Received from Third Parties
jee7 may receive personal data about you from identity verification agencies, fraud prevention databases, payment processors, and game providers where this is necessary to operate your account, verify your identity, process your payments, or detect and prevent fraud. We use this data only for the specific purpose for which it was shared and handle it in accordance with this Policy.
| Data Category | Examples | Source |
|---|---|---|
| Identity data | Full name, date of birth, NID number | Provided by you at registration / KYC |
| Contact data | Email address, Bangladesh mobile number | Provided by you at registration |
| Financial data | bKash/Nagad number, deposit/withdrawal history | Provided by you; generated by platform |
| Technical data | IP address, device type, browser | Collected automatically via platform |
| Usage data | Games played, bets placed, session duration | Generated automatically by platform |
| Verification data | NID copy, selfie photograph | Provided by you; checked via KYC provider |
How We Use Your Data
jee7 uses the personal data we collect exclusively for the purposes described in this Policy. We do not process your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which jee7 processes your personal data are as follows:
Account Management and Service Delivery
We use your registration data, identity data, and contact data to create and maintain your jee7 account, authenticate your login sessions, process deposits and withdrawals in BDT via bKash, Nagad, Rocket, and other supported methods, and deliver the games and betting markets available on the platform. Without this processing, we cannot operate your account.
Identity Verification and Age Checking
jee7 is legally and ethically obligated to verify that all players are aged 18 or above and that the information provided at registration is accurate. We use your identity data — including NID copies and selfie photographs — to carry out this verification, either directly or through a certified third-party KYC provider. This processing is a non-negotiable condition of holding a jee7 account.
Fraud Prevention and Security
jee7 uses technical data, usage data, and financial transaction data to monitor for suspicious account activity, detect duplicate accounts, identify potential collusion or use of prohibited software, and prevent money laundering. This processing is in jee7's legitimate interest and is necessary to maintain a fair and secure environment for all players on the platform.
Responsible Gaming
We use your account activity data — including deposit frequency, session length, and betting patterns — to monitor for indicators of problem gambling and to facilitate any self-imposed limits or self-exclusion requests you have made. Where our responsible gaming monitoring indicates a concern, a member of our support team may reach out to you directly. For full details, see our Responsible Gaming page.
Customer Support
When you contact jee7's support team, we process the personal data you provide in that communication — along with relevant account history — in order to investigate and resolve your query. Support interaction records are retained for quality assurance and training purposes.
Marketing and Promotions
With your consent, jee7 may use your contact data to send you information about promotions, bonuses, and platform updates that may be of interest to you — such as BPL season offers, Eid specials, and new game launches. You may withdraw your consent to marketing communications at any time by contacting us at [email protected] or by updating your account preferences. Withdrawal of marketing consent does not affect the operation of your account.
Data Sharing and Third Parties
jee7 does not sell, rent, or trade your personal data to any third party for their own independent use. We share your data only where necessary to operate the jee7 platform, comply with legal obligations, or protect the security and integrity of the service. The categories of third parties with whom jee7 may share your personal data are set out below.
Payment Processors
To process deposits and withdrawals in BDT, jee7 must share relevant financial and identity data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and international card networks Visa and Mastercard. These providers process your data only to the extent necessary to execute and verify the payment transaction and are contractually bound to handle your data securely and confidentially.
Identity Verification Providers
jee7 uses certified third-party KYC (Know Your Customer) providers to verify the identity and age of new account holders. This requires sharing identity documents — such as NID copies and selfie photographs — with those providers. All KYC providers used by jee7 are contractually bound to use your data solely for the purpose of identity verification and to delete it after the verification process is complete.
Game Content Providers
To deliver live dealer games, slots, and table games, jee7 shares session and gameplay data with certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a player identifier and game session data in order to operate the game and maintain accurate records of outcomes. No unnecessary personal data is shared with game providers.
Legal and Regulatory Disclosure
jee7 may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies where we are legally required to do so — for example, in response to a valid court order, legal process, or a formal request from a financial intelligence unit investigating potential money laundering. We will notify you of any such disclosure where we are legally permitted to do so.
- jee7 requires all third-party data processors to maintain confidentiality obligations equivalent to those described in this Policy.
- No personal data is transferred to third parties located outside of the jurisdictions in which jee7 operates without appropriate data transfer safeguards being in place.
- jee7 does not share your personal data with advertisers, data brokers, analytics resellers, or any other commercial third parties for their own marketing purposes.
Cookies and Tracking Technologies
jee7 uses cookies and similar tracking technologies on its website to ensure the platform functions correctly, to remember your preferences, to keep your session secure, and to understand how players interact with our games and content. This section explains what cookies jee7 uses and how you can manage them.
What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to the site owner. Cookies set by jee7 are first-party cookies. Some cookies are also set by third-party service providers whose tools are integrated into the jee7 platform.
Categories of Cookies Used by jee7
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly necessary | Maintain your login session, ensure platform security, prevent fraud, remember your responsible gaming settings | No — essential for the platform to function |
| Functional | Remember your language preference, game display settings, and last visited game category | Yes, but some features may be affected |
| Analytics | Understand which games, pages, and features players use most; identify and fix technical issues | Yes, via browser cookie settings |
| Marketing | Deliver relevant promotional content based on your activity on jee7; measure campaign effectiveness | Yes, via browser cookie settings or account preferences |
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies set by any website. Please note that disabling strictly necessary cookies will prevent you from logging into your jee7 account and using core platform features. For detailed instructions on managing cookies in your specific browser, consult your browser's help documentation. Adjusting cookie settings in your browser applies to all websites you visit, not just jee7.
Data Retention and Storage
jee7 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, to provide our services to you, or as required by applicable law. Once data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you.
Retention Periods
- Active account data: Retained for the full duration of your account being open and active on jee7.
- Account data after closure: Retained for up to 5 years following the date of account closure, in accordance with standard financial record-keeping requirements and anti-money laundering regulations.
- Transaction records: All deposit and withdrawal records are retained for a minimum of 5 years from the date of the transaction.
- Identity verification documents: Retained for the duration of the account plus 5 years after closure, or as otherwise required by applicable law.
- Support interaction records: Retained for 3 years from the date of the last interaction in any given support thread.
- Marketing consent records: Retained until you withdraw consent, plus a short additional period to evidence compliance.
Data Security Measures
jee7 stores all personal data on secured servers protected by industry-standard SSL/TLS encryption both in transit and at rest. Access to personal data within jee7 is restricted on a strict need-to-know basis — only staff with a legitimate operational reason to access specific data are granted permission to do so. All staff with access to personal data are bound by confidentiality obligations. jee7 conducts regular internal security reviews and penetration testing to identify and address vulnerabilities before they can be exploited.
Your Privacy Rights
As a jee7 player, you hold a number of rights with respect to the personal data we hold about you. jee7 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, contact our privacy team at [email protected] with the subject line "Privacy Rights Request" and a description of the right you wish to exercise. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.
- Right of access: You have the right to request a copy of the personal data jee7 holds about you, together with information about the purposes for which it is processed, the categories of data held, and the third parties with whom it has been shared.
- Right to rectification: If any personal data jee7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You can update many details directly within your jee7 account settings.
- Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other lawful basis applies, or where the data has been processed unlawfully. Please note that this right is subject to our legal retention obligations — we cannot delete data we are legally required to retain, such as financial transaction records.
- Right to restrict processing: You have the right to request that jee7 restrict the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
- Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our lawful basis, and where your particular circumstances mean that the processing impacts you in a way that outweighs our legitimate interests.
- Right to withdraw consent: Where jee7 processes your data on the basis of your consent (e.g., marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or the way jee7 handles your personal data, we encourage you to contact our privacy team in the first instance. The majority of privacy concerns can be resolved quickly and informally through direct communication with our team.
How to Contact Us
You can reach jee7's privacy team by email at [email protected]. Please include "Privacy Enquiry" or "Privacy Rights Request" in the subject line of your email so that it is routed to the correct team member promptly. Our privacy team is available during Bangladesh Standard Time (BST, UTC+6) business hours, Monday to Saturday, and we aim to acknowledge all privacy-related emails within 2 business days.
Complaints
If you are not satisfied with jee7's response to a privacy concern or believe that jee7 is processing your personal data in a manner that is not compliant with applicable data protection principles, you have the right to escalate your complaint. jee7 takes all privacy complaints seriously and will conduct a thorough internal investigation of any formal complaint received. We will provide a written response to formal complaints within 20 business days of receipt.
jee7 remains committed to resolving any privacy-related concern fairly and transparently. We view the protection of our players' personal data as a core obligation — not merely a compliance requirement — and we continuously review and improve our data handling practices to ensure they meet the highest standards of privacy and security.
Have Questions About Your Privacy?
Our support team is here to help with any data-related queries. You can also explore our FAQ, review our Responsible Gaming commitment, or head to the casino floor. 18+ only. Play responsibly.